Other carriers?
Use the general reference and status guides below. We have not published a carrier-specific guide for every service, and a name on a dispatch notice does not establish Shippy's current provider coverage.
Carrier reference guides
Start with the code.
Then the service.
A retailer's order number, a carrier reference and a delivery-confirmation number can mean different things. Choose the question you need to answer before expecting a live tracking result.
Independent guidance. These pages do not look up a parcel, collect a reference or promise carrier coverage.
Carrier-specific help
Choose the reference guide.
Royal Mail: reference and service guide
Find the shipment reference, distinguish Signed For from journey tracking, and understand a delivery-confirmation number.
Read the Royal Mail checklist →DPD UK: reference and postcode guide
Prepare the tracking or calling-card reference and delivery postcode, then open the official tracker yourself.
Read the DPD UK checklist →Start with your question
Order or tracking number?
Find the actual shipment reference in the original dispatch confirmation.
Compare the references →Label, but no movement?
Do not confuse a shipping label with evidence of carrier acceptance.
Check the label event →Quiet tracking history?
Compare the service, event time and carrier's current information.
Read the status checklist →Copied a reference?
Inspect simple formatting in your browser. This does not identify a carrier or verify a shipment.
Open the private format checker →Keep parcels together
Explore Shippy for iPhone.
See current features, device requirements and optional purchases in the App Store listing.